Frequently Asked Questions - Testing

Where can I take the test?

The ministry selected Serco DES Inc. as its test delivery vendor. In Ontario, Serco is under contract with the Ministry of Transportation and operates 55 driver examination centres that comprise the DriveTest program. These centres will be used for the administration of the security guard and private investigator tests across Ontario.

For further information about test delivery and how to register please visit Serco’s website at www.ontariosecuritytesting.ca/

Candidates who are not licensed as of April 15, 2010 can only register for the test after they have completed basic training.

 

When do I need to take the test?

If you are not licensed on April 15, 2010, you must take basic training and pass the test before applying for a licence.

If you are licensed and your licence expiry date is July 16, 2010 or later, you must pass the test prior to renewing your licence.

If your licence expires between April 15, 2010 and July 15, 2010, you may renew your licence once without having passed the test. You will need to pass the test before your licence expires the following year.

Example 1: My licence expires on July 15, 2010. I can renew it, but will need to pass the test before renewing it again by July 15, 2011.

Example 2: My licence expires on July 16, 2010. I must pass the test before renewing it.

Example 3: I have never been licensed. I must take the training course and pass the test before I can obtain a licence.

 

Can I take the test online?

No. In order to preserve the integrity of the test, all candidates must write the test in person at a location designated by the test delivery vendor.

 

In what languages is the test available?

The test is available in English and French.

 

Is there a test fee?

There is a test fee of $60. If an applicant fails the test and chooses to write it again there is an additional $60 fee for every test written.

 

The ministry already charges a licence fee; why does that not cover the test?

The annual licensing fee pays for the costs incurred by the ministry in processing an application. Once an application is received, the ministry updates the applicant’s profile, verifies their legal status to work in Canada and performs various other recordkeeping activities prior to conducting a police records and background check. Costs related to training and testing are not factored into the licence fee.

 

What does the test consist of?

The test is comprised of 60 multiple-choice questions based on topics covered in the ministry’s training curricula and on a survey/job analysis conducted by the ministry in consultation with industry experts. Candidates will be given 75 minutes to complete the test.

 

What happens if I fail the test?

Individuals may take the test as many times as needed; however, they must pay the test fee each time.

If you are currently licensed and your licence expiry date is July 16, 2010 or later, you must pass the test before your next renewal date. If you fail to do so, your licence will not be renewed, and you will need to take the training course and pass the test before re-applying for a licence.

Licensees will receive renewal notices which remind them of the testing requirements approximately three months before their licence expires.

 

If I pass the test but decide not to renew my licence, will I need to pass the test again in order to re-apply?

No. Once a person has passed the test, they will not have to do so again, even if they are unlicensed for a period of time.

 

How does the ministry know if a student has completed training?

Training entities electronically provide the ministry with a list of all students who have completed their course.

 

Why are some licensees given more time than others to pass the test?

The ministry is committed to implementing the test in a timely manner. The current implementation model will ensure that all security practitioners have complied with the training and testing requirements by July 16, 2011.

 

Will I be notified of my test results?

Yes, candidates will be advised of their test mark and the cut score for the test they have written. Candidates will not be provided direction to the areas where incorrect responses were made nor to specific areas for improvement, as individuals should possess a broad understanding of the curriculum the test is based on and have the ability to apply such knowledge to real life situations.

 

Are agency owners required to take the test, even though they have already been interviewed by the Deputy Registrar?

If an agency owner also holds an individual licence, they will be required to pass the test in order to retain their individual licence.

 

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